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Course Assistance

Get help with course content, assignments, or understanding complex topics from our expert instructors.

Technical Support

Experiencing technical issues? Our support team can help with platform navigation and troubleshooting.

Academic Guidance

Need advice on course selection or learning strategies? Our advisors are here to help you succeed.

Get Instant Help via WhatsApp

Our dedicated support team is available on WhatsApp to assist you with any questions or issues you might have. Whether you need technical support, course guidance, or have general inquiries, we're just a message away.

Message Us on WhatsApp

Typically replies within 15 minutes during business hours (9AM - 6PM)

Frequently Asked Questions

How quickly will I get a response on WhatsApp?

Our support team typically responds within 15 minutes during business hours (9AM - 6PM, Monday to Friday). Outside these hours, we'll respond as soon as possible the next business day.

What information should I provide when contacting support?

Please include your full name, student ID, course name, and a detailed description of your issue. This will help us assist you more efficiently.

Can I get help with specific course content via WhatsApp?

Yes! Our instructors can provide guidance on course materials, assignments, and concepts. For complex topics, they may schedule a video call to better assist you.

What if I need help outside business hours?

You can still message us anytime. We'll respond as soon as our support team is available. For urgent technical issues outside business hours, please check our knowledge base for immediate solutions.